Terms of Service

Last updated: May 4, 2026

Welcome to SuuSri. By using our website and services, you agree to the following terms. Please read them carefully.

1. Acceptance of Terms

By creating an account or using the SuuSri platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are prohibited from using or accessing our service.

2. Service Level Agreement (SLA)

We strive to maintain high availability for our AI receptionists. In the event of a service disruption, we will work diligently to restore services as quickly as possible.

3. Use License & Restrictions

You may not use SuuSri for any illegal or unauthorized purpose, including:

4. Data Ownership

You retain all rights and ownership over the data you provide to train your AI and the conversation logs generated on your website. SuuSri is a processor of this data and will only use it to provide and improve the service to you.

5. Subscription & Refunds

Billing is processed monthly or annually in advance. You can cancel your subscription at any time. We offer a 14-day "no questions asked" refund policy for first-time subscribers. After 14 days, payments are non-refundable.

6. Termination

You may terminate your account at any time. Upon termination, we will delete your data within 30 days unless otherwise required by law. We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activity.

7. Limitation of Liability

SuuSri shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the service, including but not limited to loss of profits or data.

8. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.

9. Contact Us

If you have any questions about these Terms, please contact us at [email protected].

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